How To Fix ISJP658 - There was no invoice created.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 658

• Message text: There was no invoice created.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP658 - There was no invoice created. ?

  The SAP error message ISJP658, which states "There was no invoice created," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module. This error can arise during the invoicing process when the system is unable to generate an invoice for a particular billing document or customer account. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Billing Data: The billing document may not have all the required data filled in, such as billing period, consumption data, or customer information.
  Billing Block: There may be a billing block set on the customer account or the billing document, preventing the creation of an invoice.
  Incorrect Configuration: The configuration settings for billing in the IS-U module may not be set up correctly, leading to issues in invoice generation.
  Technical Issues: There could be technical issues or bugs in the system that prevent the invoice from being created.
  No Consumption Data: If there is no consumption data available for the billing period, the system will not be able to create an invoice.
  Account Status: The customer account may be in a status that does not allow for billing, such as being blocked or inactive.
  
  Solutions:
  
  Check Billing Document: Review the billing document for completeness. Ensure that all required fields are filled out correctly.
  Review Billing Blocks: Check if there are any billing blocks on the customer account or the billing document. Remove any blocks if necessary.
  Verify Configuration: Ensure that the configuration settings for billing in the IS-U module are correct. This may involve checking the billing types, pricing procedures, and other related settings.
  Check Consumption Data: Verify that there is valid consumption data for the billing period in question. If not, ensure that the data is entered correctly.
  Account Status Review: Check the status of the customer account to ensure it is active and not blocked for billing.
  Consult Logs: Review system logs or error messages for additional details that may provide insight into why the invoice was not created.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to the ISJP658 error. SAP Notes often provide detailed troubleshooting steps and solutions.
  Documentation: Refer to the SAP documentation for the IS-U module for more information on billing processes and requirements.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ISJP658 error and implement a solution to resolve it.