How To Fix ISJP004 - Down payment request &2 &3 &4 cannot be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 004

• Message text: Down payment request &2 &3 &4 cannot be reversed

What causes this issue?

You are trying to reverse a down payment request containing line items
which are marked as invoice summary relevant.

System Response

Reversal of down payment requests containing line items which are marked
as invoice summary relevant is not supported.

How to fix this error?

Make the line items not invoice summary relevant.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP004 - Down payment request &2 &3 &4 cannot be reversed ?

  The SAP error message ISJP004 indicates that a down payment request cannot be reversed. This error typically arises in the context of financial transactions involving down payments in SAP's Financial Accounting (FI) module, particularly when dealing with down payment requests in the context of sales and purchasing.
  Causes of ISJP004 Error
  
  
  Status of Down Payment Request: The down payment request may be in a status that does not allow for reversal. For example, if the request has already been fully processed or cleared, it cannot be reversed.
  
  
  Document Type Restrictions: Certain document types may have restrictions that prevent reversal. Check if the document type used for the down payment request allows for reversal.
  
  
  Posting Period Issues: The posting period for the down payment request may be closed, preventing any further changes or reversals.
  
  
  Authorization Issues: The user attempting to reverse the down payment request may not have the necessary authorizations to perform this action.
  
  
  System Configuration: There may be specific configurations in the system that restrict the reversal of down payment requests.
  
  
  Solutions to ISJP004 Error
  
  
  Check Document Status: Verify the status of the down payment request. If it has been cleared or fully processed, you may need to follow a different procedure to handle the transaction.
  
  
  Review Document Type: Ensure that the document type used for the down payment request allows for reversal. If not, consult with your SAP administrator to see if adjustments can be made.
  
  
  Open Posting Period: Check the posting period settings in the system. If the period is closed, you may need to open it temporarily to allow for the reversal.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to reverse down payment requests. If not, contact your SAP security administrator to obtain the required permissions.
  
  
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to review any settings that may be preventing the reversal of down payment requests.
  
  
  Alternative Transactions: If reversal is not possible, consider alternative transactions such as creating a credit memo or adjusting the accounting entries to reflect the desired outcome.
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling down payment requests.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-29 (Down Payment Clearing) or F-48 (Down Payment Request) for managing down payments.
  Documentation: Review SAP documentation or user manuals related to down payment processing for further insights into handling such errors.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP helpdesk for further assistance.