How To Fix ISJP003 - No Monthly Invoices for this customer available.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISJP - Message class for invoice summary

  • Message number: 003

  • Message text: No Monthly Invoices for this customer available.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISJP003 - No Monthly Invoices for this customer available. ?

    The SAP error message ISJP003, which states "No Monthly Invoices for this customer available," typically occurs in the context of the SAP IS-J (Industry Solution for Utilities) module. This error indicates that the system could not find any monthly invoices associated with the specified customer.

    Causes:

    1. No Invoices Generated: The most common cause is that no monthly invoices have been generated for the customer in question. This could be due to various reasons, such as:

      • The billing period has not yet been processed.
      • The customer has not consumed any services that would generate an invoice.
      • Billing runs have not been executed for the customer.
    2. Incorrect Customer Data: The customer number or account information may be incorrect, leading to the system not being able to find the relevant invoices.

    3. Billing Document Deletion: Invoices may have been deleted or archived, making them unavailable for retrieval.

    4. Configuration Issues: There may be configuration issues in the billing setup that prevent invoices from being generated or displayed.

    Solutions:

    1. Check Billing Runs: Verify if the billing runs have been executed for the customer. If not, initiate the billing process to generate the necessary invoices.

    2. Review Customer Data: Ensure that the customer number and related data are correct. Check for any typos or incorrect entries.

    3. Invoice Generation: If invoices have not been generated, check the billing settings and ensure that the customer is set up correctly to receive monthly invoices.

    4. Check for Deletions: Investigate if any invoices have been deleted or archived. If they have been archived, you may need to retrieve them from the archive.

    5. Consult Configuration: Review the configuration settings in the IS-J module to ensure that everything is set up correctly for billing and invoicing.

    6. Run Reports: Use relevant SAP reports to check for any existing invoices for the customer. This can help identify if the issue is with the data or the system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or S_ALR_87012179 (Customer Invoices Report) to check for existing invoices.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the IS-J module and billing processes.
    • User Authorization: Ensure that the user has the necessary authorizations to view billing documents for the customer.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant specializing in the IS-J module for further assistance.

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