How To Fix ISJP002 - No Payers Invoices for this customer available.

SAP Error Message - Details

• Message type: E = Error

• Message class: ISJP - Message class for invoice summary

• Message number: 002

• Message text: No Payers Invoices for this customer available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISJP002 - No Payers Invoices for this customer available. ?

  The SAP error message ISJP002, which states "No Payers Invoices for this customer available," typically occurs in the context of the SAP IS-J (Industry Solution for Utilities) module. This error indicates that the system cannot find any invoices related to the specified payer/customer in the database.
  Causes:
  
  No Invoices Created: The most straightforward reason is that there are no invoices generated for the specified customer.
  Incorrect Customer Data: The customer number or payer information may be incorrect or not properly maintained in the system.
  Data Selection Criteria: The selection criteria used to retrieve invoices may be too restrictive or incorrect, leading to no results being found.
  Invoice Deletion: Invoices may have been deleted or archived, making them unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the invoices for that customer.
  
  Solutions:
  
  Check Invoice Creation: Verify if invoices have been created for the customer in question. You can do this by checking the relevant transaction codes (e.g., FBL5N for customer line items).
  Verify Customer Data: Ensure that the customer number and payer information are correct. You can check this in the customer master data (transaction code XD03).
  Adjust Selection Criteria: Review the selection criteria used in the report or transaction that triggered the error. Make sure they are set correctly to include the desired invoices.
  Check for Deletions: If invoices were deleted, check if they can be restored or if there are archived records that need to be accessed.
  Review Authorizations: Ensure that the user has the necessary authorizations to view the invoices for the customer. This may involve checking roles and permissions in the user profile.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL5N: Customer Line Item Display
  FD10N: Customer Balance Display
  S_ALR_87012179: Customer Account Analysis
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the IS-J module to understand how invoices are processed and managed.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the IS-J module for further assistance.