How To Fix /ISDFPS/UPS_ASSET122 - Comment for digital signature cannot be converted to local code page

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/UPS_ASSET -

• Message number: 122

• Message text: Comment for digital signature cannot be converted to local code page

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/UPS_ASSET122 - Comment for digital signature cannot be converted to local code page ?

  The SAP error message /ISDFPS/UPS_ASSET122 indicating that "Comment for digital signature cannot be converted to local code page" typically arises when there is an issue with character encoding. This can occur when the system is trying to process a digital signature that contains characters not supported by the local code page of the SAP system.
  Cause:
  
  Character Encoding Mismatch: The digital signature may contain special characters or Unicode characters that cannot be represented in the local code page of the SAP system.
  Data Transfer Issues: If the data was transferred from another system or application, it might not have been encoded properly, leading to incompatible characters.
  Configuration Issues: The SAP system may not be configured to handle certain character sets, especially if it is set to a specific code page that does not support the characters in the digital signature.
  
  Solution:
  
  Check Character Encoding: Ensure that the character encoding used for the digital signature is compatible with the local code page of the SAP system. You may need to convert the signature to a supported encoding (e.g., UTF-8).
  Adjust Local Code Page: If possible, consider changing the local code page of the SAP system to one that supports the characters in the digital signature. This may require consulting with your SAP Basis team.
  Data Validation: Validate the data being input into the digital signature to ensure it does not contain unsupported characters. You may need to sanitize or modify the input data.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve such issues.
  Consult Documentation: Review the documentation for the specific SAP module you are using to see if there are any known issues or configuration settings related to digital signatures and character encoding.
  
  Related Information:
  
  SAP Code Pages: Familiarize yourself with the different code pages supported by SAP and how they affect character representation.
  Unicode Support: If your organization is using a Unicode-enabled SAP system, ensure that all components are configured to support Unicode.
  Testing: After making changes, conduct thorough testing to ensure that the digital signature functionality works as expected without generating errors.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.