How To Fix /ISDFPS/UPS_ASSET014 - Counter for confirmation first distributed for order &1 is not equal to 1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/UPS_ASSET -

• Message number: 014

• Message text: Counter for confirmation first distributed for order &1 is not equal to 1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/UPS_ASSET014 - Counter for confirmation first distributed for order &1 is not equal to 1 ?

  The SAP error message /ISDFPS/UPS_ASSET014 indicates that there is an issue with the confirmation counter for a specific order in the SAP system. This error typically arises in the context of the SAP IS-DFPS (Industry Solution for Defense Forces and Security) module, particularly when dealing with asset management and order confirmations.
  Cause:
  The error message states that the confirmation counter for the order specified (denoted by &1) is not equal to 1. This usually means that the system expects only one confirmation to be distributed for the order, but it has detected either:
  
  No confirmations have been made.
  More than one confirmation has been made.
  The confirmation data is inconsistent or has not been properly updated in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Confirmations: Verify the number of confirmations that have been made for the order in question. You can do this by navigating to the relevant transaction in SAP and checking the confirmation history for the order.
  
  
  Correct the Confirmations:
  
  If there are multiple confirmations, determine which one is valid and consider deleting or correcting the unnecessary ones.
  If there are no confirmations, ensure that a confirmation is created for the order.
  
  
  
  Review Distribution Settings: Check the distribution settings for the order to ensure that they are configured correctly. This includes verifying that the order is set up to allow for the expected number of confirmations.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources specific to the IS-DFPS module for additional guidance on handling confirmations and orders.
  
  
  Contact Support: If the issue persists after checking the confirmations and settings, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO11N (for confirmations) or CO02 (for order processing) to manage and review order confirmations.
  SAP Notes: Check for any SAP Notes related to this error message or the IS-DFPS module that may provide additional insights or patches.
  User Roles and Permissions: Ensure that the user has the necessary permissions to create and manage confirmations for the orders in question.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.