How To Fix /ISDFPS/OM409 - New and previous service providers are identical

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 409

• Message text: New and previous service providers are identical

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM409 - New and previous service providers are identical ?

  The SAP error message /ISDFPS/OM409 New and previous service providers are identical typically occurs in the context of service provider management within the SAP system, particularly when dealing with service orders or contracts. This error indicates that the system has detected that the new service provider you are trying to assign is the same as the previous one, which is not allowed in the current context.
  Cause:
  
  Identical Service Providers: The most straightforward cause is that the service provider you are trying to assign is the same as the one already assigned to the service order or contract.
  Data Entry Error: There may have been a mistake in data entry where the same service provider was selected again.
  System Configuration: Certain configurations in the system may enforce rules that prevent changing to the same service provider.
  
  Solution:
  
  Verify Service Provider: Check the service provider details you are trying to assign. Ensure that it is indeed different from the one currently assigned.
  Select a Different Provider: If you need to change the service provider, select a different one that is not the same as the current provider.
  Review Business Logic: If you believe that the change should be allowed, review the business logic or configuration settings in the SAP system that may be enforcing this rule. You may need to consult with your SAP administrator or functional consultant.
  Check for Updates: If this error is unexpected, ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes or enhancements related to service provider management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with service orders or contracts, such as IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order).
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review the SAP documentation related to service provider management for any specific rules or guidelines that may apply to your situation.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who can provide more tailored assistance based on your specific system configuration and business processes.