How To Fix /ISDFPS/OM410 - A new service provider must be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 410

• Message text: A new service provider must be selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM410 - A new service provider must be selected ?

  The SAP error message /ISDFPS/OM410 A new service provider must be selected typically occurs in the context of the SAP IS-DFPS (Industry Solution for Defense Forces and Security) module, particularly when dealing with service provider assignments in the context of order management or service processing.
  Cause:
  This error message usually indicates that the system requires a new service provider to be assigned for a particular operation or process. This can happen due to several reasons, including:
  
  Missing Service Provider: The current service provider assigned to the order or operation is either not valid or has been removed.
  Service Provider Configuration: The configuration for the service provider may not be set up correctly, leading to the inability to process the order.
  Order Status: The status of the order may not allow for the current service provider to be used, necessitating a change.
  Business Rules: There may be specific business rules or conditions that require a different service provider based on the context of the order.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Service Provider Assignment:
  
  Navigate to the relevant order or operation in the SAP system.
  Verify if a service provider is assigned. If not, you will need to select a valid service provider.
  
  
  
  Select a New Service Provider:
  
  If the current service provider is invalid, you can select a new service provider from the available list. Ensure that the new provider meets the necessary criteria for the order.
  
  
  
  Review Configuration:
  
  Check the configuration settings for service providers in the system. Ensure that the service provider is correctly set up and active.
  
  
  
  Consult Business Rules:
  
  Review any business rules or conditions that may affect service provider selection. Ensure compliance with these rules when selecting a new provider.
  
  
  
  Check Order Status:
  
  Ensure that the order status allows for changes to the service provider. If the order is in a status that does not permit changes, you may need to change the status first.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources specific to the IS-DFPS module for additional guidance on service provider management.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to order management and service provider assignments, such as IW32 (Change Order) or IW31 (Create Order).
  SAP Notes: Check for any SAP Notes related to the IS-DFPS module that may address known issues or provide patches.
  User Roles: Ensure that you have the necessary permissions to change service providers in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.