How To Fix /ISDFPS/OM408 - New service provider specified does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 408

• Message text: New service provider specified does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM408 - New service provider specified does not exist ?

  The SAP error message /ISDFPS/OM408 New service provider specified does not exist typically occurs in the context of the SAP IS-DFPS (Industry Solution for Defense Forces and Security) module, particularly when dealing with service providers in the context of order management or procurement processes.
  Cause:
  This error message indicates that the system is unable to find the specified service provider in the database. This could be due to several reasons:
  
  Incorrect Service Provider ID: The service provider ID entered may be incorrect or misspelled.
  Service Provider Not Created: The service provider may not have been created in the system.
  Inactive Service Provider: The service provider exists but is marked as inactive or not available for use.
  Authorization Issues: The user may not have the necessary permissions to view or access the service provider.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Service Provider ID:
  
  Check the service provider ID you are trying to use. Ensure that it is correctly entered and matches the expected format.
  
  
  
  Check Service Provider Existence:
  
  Navigate to the relevant transaction (e.g., using transaction codes like BP for Business Partner) to verify if the service provider exists in the system.
  If it does not exist, you may need to create it.
  
  
  
  Activate Service Provider:
  
  If the service provider exists but is inactive, you may need to activate it. This can usually be done in the Business Partner or Vendor master data.
  
  
  
  Review Authorizations:
  
  Ensure that your user account has the necessary authorizations to access and use the service provider. You may need to contact your SAP security administrator for assistance.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the IS-DFPS module for additional context or specific configurations that may be required.
  
  
  
  Check Customizations:
  
  If your organization has custom developments or enhancements, ensure that they are not affecting the standard behavior of service provider management.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), ME21N (Create Purchase Order), or others that may be relevant to your process.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be patches or updates that address specific issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further investigation.