How To Fix /ISDFPS/OM407 - Previous service provider specified does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 407

• Message text: Previous service provider specified does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM407 - Previous service provider specified does not exist ?

  The SAP error message /ISDFPS/OM407 Previous service provider specified does not exist typically occurs in the context of the SAP IS-DFPS (Industry Solution for Defense Forces and Security) module, particularly when dealing with service provider data in the context of order management or service provisioning.
  Cause:
  This error message indicates that the system is unable to find a specified previous service provider in the database. This could happen due to several reasons:
  
  Incorrect Service Provider ID: The ID of the service provider entered may be incorrect or misspelled.
  Data Deletion: The service provider record may have been deleted or is no longer active in the system.
  Configuration Issues: There may be configuration issues in the system that prevent the identification of the service provider.
  Authorization Issues: The user may not have the necessary authorizations to view or access the service provider data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Service Provider ID:
  
  Check the service provider ID you are trying to use. Ensure that it is correct and exists in the system.
  You can do this by navigating to the relevant transaction or table where service providers are maintained (e.g., using transaction codes like SE16 or SE11 to view the relevant database tables).
  
  
  
  Check for Deletion:
  
  Confirm whether the service provider has been deleted or marked as inactive. If it has been deleted, you may need to create a new service provider record.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings related to service providers are correctly set up. This may involve checking customizing settings in the IMG (Implementation Guide).
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the service provider data. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the IS-DFPS module for additional insights or updates that may pertain to this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and any specific transaction codes related to service provider management in IS-DFPS.
  SAP Notes: Search for SAP Notes related to the IS-DFPS module and the specific error message for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.