How To Fix IS162 - Your previous change to the serial number status will be lost

SAP Error Message - Details

• Message type: E = Error

• Message class: IS - Equipment management

• Message number: 162

• Message text: Your previous change to the serial number status will be lost

What causes this issue?

Status information previously entered will be replaced by the
status information from the piece of <GL:equipment>equipment</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you have already entered <GL:serial_number>serial number</> status
information, you must enter this in the equipment or serial number
master record when you have finished maintaining the piece of
equipment.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IS162 - Your previous change to the serial number status will be lost ?

  The SAP error message IS162 ("Your previous change to the serial number status will be lost") typically occurs in the context of handling serial numbers in SAP, particularly when there are conflicting changes being made to the status of a serial number. This can happen in various transactions related to inventory management, production, or sales where serial numbers are involved.
  Cause:
  The error is usually caused by one of the following scenarios:
  
  Concurrent Changes: Another user or process is trying to change the status of the same serial number at the same time.
  Uncommitted Changes: You may have made changes to the serial number status that have not yet been saved, and you are attempting to make another change.
  System Locking: The serial number might be locked due to a previous transaction that has not been completed or released.
  
  Solution:
  To resolve the IS162 error, you can take the following steps:
  
  
  Check for Concurrent Users: Ensure that no other users are trying to change the status of the same serial number. If possible, coordinate with other users to avoid conflicts.
  
  
  Save Changes: If you have made changes to the serial number status, make sure to save those changes before attempting to make any further modifications.
  
  
  Refresh the Transaction: Sometimes, simply refreshing the transaction or re-entering the serial number can help clear any temporary locks or issues.
  
  
  Check for Locks: Use transaction codes like SM12 (to check for locks) to see if there are any locks on the serial number. If you find locks that are no longer needed, you may need to contact your system administrator to release them.
  
  
  Review Transaction Logs: If the issue persists, review the transaction logs or system messages to identify any underlying issues that may be causing the conflict.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working with.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IQ01 (Create Serial Number), IQ02 (Change Serial Number), and IQ03 (Display Serial Number) to manage serial numbers effectively.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  User Training: Ensure that users handling serial numbers are trained on the proper procedures to avoid conflicts and understand the implications of changing serial number statuses.
  
  By following these steps, you should be able to address the IS162 error and manage serial number statuses more effectively in SAP.