How To Fix IP414 - Enter a call date

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 414

• Message text: Enter a call date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IP414 - Enter a call date ?

  The SAP error message IP414 "Enter a call date" typically occurs in the context of the SAP Plant Maintenance (PM) module, particularly when dealing with maintenance notifications or work orders. This error indicates that a required field for the call date has not been filled in, which is necessary for processing the maintenance request.
  Cause:
  The error is triggered when:
  
  The user attempts to create or modify a maintenance notification or work order without specifying a call date.
  The call date is a mandatory field in the transaction you are trying to execute, and it has not been populated.
  
  Solution:
  To resolve the IP414 error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction you are working on (e.g., creating a maintenance notification or work order).
  
  
  Locate the Call Date Field: In the relevant screen, look for the field labeled "Call Date" or similar.
  
  
  Enter a Valid Date: Input a valid date in the call date field. This date typically represents when the maintenance issue was reported or when the work is scheduled to begin.
  
  
  Save the Changes: After entering the call date, try to save or process the transaction again.
  
  
  Check User Authorizations: If you are unable to enter a date or if the field is greyed out, check your user authorizations. You may need the appropriate permissions to modify this field.
  
  
  Consult Documentation: If you are unsure about the format or requirements for the call date, refer to your organization's SAP documentation or consult with your SAP support team.
  
  
  Related Information:
  
  Field Requirements: The call date is often linked to other fields in the maintenance notification or work order, so ensure that all required fields are filled out correctly.
  SAP Notes: Check for any relevant SAP Notes or updates that might address specific issues related to the IP414 error.
  Training: If you frequently encounter this error, consider additional training on the SAP PM module to better understand the required fields and processes.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.