How To Fix IP398 - Counter &1 is INACTIVE; scheduling maintenance plan &2 not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 398

• Message text: Counter &1 is INACTIVE; scheduling maintenance plan &2 not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IP398 - Counter &1 is INACTIVE; scheduling maintenance plan &2 not possible ?

  The SAP error message IP398 indicates that a counter associated with a maintenance plan is inactive, which prevents the scheduling of that maintenance plan. This error typically arises in the context of maintenance planning and execution within the SAP PM (Plant Maintenance) module.
  Cause:
  
  
  Inactive Counter: The specific counter referenced in the error message is not active. This could be due to various reasons, such as:
  
  The counter has been deactivated in the system.
  The counter is not properly configured or linked to the maintenance plan.
  The counter may have been deleted or is in a status that does not allow it to be used.
  
  
  
  Configuration Issues: There may be issues with the configuration of the maintenance plan or the counters associated with it.
  
  
  Data Integrity Issues: There could be inconsistencies in the data related to the maintenance plan or the counter.
  
  
  Solution:
  To resolve the IP398 error, you can follow these steps:
  
  
  Check Counter Status:
  
  Go to the counter configuration in SAP (transaction code: IP02 or IP03) and check the status of the counter mentioned in the error message.
  Ensure that the counter is active and properly configured.
  
  
  
  Activate the Counter:
  
  If the counter is inactive, you may need to activate it. This can typically be done in the counter master data.
  
  
  
  Review Maintenance Plan Configuration:
  
  Check the maintenance plan configuration (transaction code: IP01 or IP02) to ensure that it is correctly linked to the active counter.
  Verify that all necessary fields and settings are correctly filled out.
  
  
  
  Check for Deletions:
  
  Ensure that the counter has not been deleted or marked for deletion in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to maintenance planning and counters for additional guidance.
  
  
  
  Testing:
  
  After making the necessary changes, try to schedule the maintenance plan again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IP01: Create Maintenance Plan
  IP02: Change Maintenance Plan
  IP03: Display Maintenance Plan
  IP10: Schedule Maintenance Plan
  IP11: Maintain Maintenance Item
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to maintenance plans and counters.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SAP PM for further assistance.