How To Fix IP397 - Enter a functional location as reference object

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 397

• Message text: Enter a functional location as reference object

What causes this issue?

You want to create a task list for the functional location. To do this,
you must maintain a functional location as the reference object.

System Response

The system creates a task list for the functional location defined in
the item.

How to fix this error?

Maintain a functional location as the reference object.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP397 - Enter a functional location as reference object ?

  The SAP error message IP397 ("Enter a functional location as reference object") typically occurs in the context of maintenance planning and management within the SAP system, particularly when working with maintenance orders or notifications. This error indicates that the system expects a functional location to be specified as a reference object, but it has not been provided.
  Cause:
  
  Missing Functional Location: The most common cause of this error is that the user has not entered a functional location in the relevant field when creating or processing a maintenance order or notification.
  Incorrect Transaction: The transaction being used may require a functional location, but the user is in a context where it is not applicable or has not been set up correctly.
  Configuration Issues: There may be configuration settings in the SAP system that require a functional location for certain types of maintenance activities.
  
  Solution:
  
  Enter a Functional Location: Ensure that you enter a valid functional location in the appropriate field when creating or processing the maintenance order or notification. This is typically done in the "Order" or "Notification" screen.
  Check Transaction Type: Verify that you are using the correct transaction for the task you are trying to perform. Some transactions may not require a functional location, while others do.
  Review Configuration: If you are consistently encountering this error, it may be necessary to review the configuration settings in the SAP system related to maintenance planning. Consult with your SAP administrator or functional consultant to ensure that the system is set up correctly.
  User Training: Ensure that users are trained on the importance of entering a functional location and how to do so correctly in the system.
  
  Related Information:
  
  Functional Location: In SAP, a functional location is a hierarchical structure that represents the physical location of a piece of equipment or a system within an organization. It is essential for maintenance planning and execution.
  Maintenance Orders and Notifications: These are key components of SAP's Plant Maintenance (PM) module, used to manage maintenance activities, track work, and ensure that equipment is maintained properly.
  SAP Documentation: For more detailed information, refer to the SAP Help Portal or the specific documentation related to the Plant Maintenance module.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.