How To Fix IP382 - Always enter purchase order number and purchase order item together


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IP - Messages for preventive maintenance

  • Message number: 382

  • Message text: Always enter purchase order number and purchase order item together

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message IP382 - Always enter purchase order number and purchase order item together ?

    The SAP error message IP382 ("Always enter purchase order number and purchase order item together") typically occurs in the context of creating or processing purchase orders or related documents in SAP. This error indicates that the system requires both the purchase order number and the corresponding purchase order item to be entered together for the transaction to proceed.

    Cause:

    The error is triggered when:

    1. The user attempts to enter a purchase order number without specifying the corresponding purchase order item.
    2. The user enters a purchase order item without providing the associated purchase order number.
    3. There may be a configuration or validation rule in place that enforces this requirement.

    Solution:

    To resolve the IP382 error, follow these steps:

    1. Check Input Fields: Ensure that both the purchase order number and the purchase order item are filled in correctly. They should correspond to each other.
    2. Correct Entry: If you have entered one without the other, go back and enter both fields. For example, if you have a purchase order number (e.g., 4500001234), make sure to also enter the relevant item number (e.g., 00010).
    3. Review Documentation: If you are unsure about the correct purchase order number or item, refer to the relevant documentation or consult with your procurement department.
    4. System Configuration: If the error persists and you believe you are entering the correct information, check with your SAP administrator or support team to ensure that there are no custom validations or configurations that might be causing this issue.

    Related Information:

    • Transaction Codes: This error can occur in various transaction codes related to purchasing, such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), or ME23N (Display Purchase Order).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
    • User Training: Ensure that users are trained on the correct procedures for entering purchase orders in SAP to minimize errors.
    • Documentation: Maintain clear documentation on the purchasing process and the importance of entering both the purchase order number and item together.

    By following these steps, you should be able to resolve the IP382 error and proceed with your purchasing activities in SAP.

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