How To Fix IP373 - Enter confirmation counter reading

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 373

• Message text: Enter confirmation counter reading

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IP373 - Enter confirmation counter reading ?

  The SAP error message IP373 "Enter confirmation counter reading" typically occurs in the context of maintenance planning and execution, particularly when dealing with maintenance orders and confirmations in the SAP system. This error indicates that the system requires a confirmation counter reading to proceed with the operation.
  Cause:
  The error is usually triggered when:
  
  A confirmation counter reading is mandatory for the operation being processed, but it has not been entered.
  The configuration settings for the maintenance order or the specific operation require a confirmation counter reading to be provided.
  The user is attempting to confirm a maintenance order without providing the necessary counter reading, which is often used to track the usage of equipment or the completion of tasks.
  
  Solution:
  To resolve the IP373 error, you can take the following steps:
  
  
  Enter Confirmation Counter Reading:
  
  Navigate to the confirmation screen for the maintenance order.
  Locate the field for the confirmation counter reading.
  Enter the appropriate reading value that corresponds to the work completed or the equipment usage.
  
  
  
  Check Configuration:
  
  If you believe that the confirmation counter reading should not be mandatory, check the configuration settings in the SAP system.
  Consult with your SAP administrator or functional consultant to review the settings for the maintenance order type and the operations involved.
  
  
  
  Review Documentation:
  
  Ensure that you have the necessary documentation or guidelines for entering confirmation readings, as this may vary based on your organization's processes.
  
  
  
  Training:
  
  If users frequently encounter this error, consider providing additional training on how to properly enter confirmation readings in the SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may encounter this error while using transaction codes such as IW41 (Enter Time Confirmation) or IW44 (Change Time Confirmation).
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on handling confirmation readings.
  User Manuals: Refer to your organization's user manuals or SAP help documentation for specific instructions related to maintenance order confirmations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team for further assistance.