How To Fix IP375 - Confirmation counter reading smaller than initial counter reading

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 375

• Message text: Confirmation counter reading smaller than initial counter reading

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IP375 - Confirmation counter reading smaller than initial counter reading ?

  The SAP error message IP375, which states "Confirmation counter reading smaller than initial counter reading," typically occurs in the context of production planning and execution, particularly when dealing with confirmation of production orders or process orders. This error indicates that the counter reading (the value recorded during confirmation) is less than the initial counter reading (the value recorded at the start of the process), which is not allowed.
  Cause:
  
  Incorrect Counter Readings: The most common cause is that the user has entered a counter reading that is less than the initial reading. This can happen due to data entry errors or misunderstandings about how to record the readings.
  System Configuration Issues: There may be issues with how the system is configured to handle counter readings, particularly if there are customizations or specific business rules in place.
  Process Flow Errors: If the production process has not been followed correctly, it may lead to discrepancies in the counter readings.
  
  Solution:
  
  Verify Counter Readings: Check the initial counter reading and the confirmation counter reading. Ensure that the confirmation reading is greater than or equal to the initial reading.
  Correct Data Entry: If the confirmation reading was entered incorrectly, correct it to reflect a value that is greater than or equal to the initial reading.
  Review Process Steps: Ensure that all steps in the production process have been followed correctly. If there are any discrepancies, address them before attempting to confirm again.
  Consult Documentation: Review any relevant documentation or guidelines related to counter readings in your organization to ensure compliance with established procedures.
  System Configuration Check: If the issue persists, consult with your SAP Basis or technical team to check if there are any configuration issues or customizations that might be affecting the counter readings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO11N (for order confirmation) or IP30 (for maintenance planning) that may be involved in the process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users involved in the confirmation process are adequately trained on how to enter counter readings correctly to prevent future occurrences of this error.
  
  By following these steps, you should be able to resolve the IP375 error and ensure that counter readings are recorded accurately in SAP.