How To Fix ILM_STOR_CS322 - Legal hold case '&1' could not be removed from specified URIs

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR_CS - ILM DB Store: Certification Suite Messages

• Message number: 322

• Message text: Legal hold case '&1' could not be removed from specified URIs

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR_CS322 - Legal hold case '&1' could not be removed from specified URIs ?

  The SAP error message ILM_STOR_CS322 indicates that a legal hold case could not be removed from specified URIs (Uniform Resource Identifiers). This error typically arises in the context of Information Lifecycle Management (ILM) when dealing with legal holds on data.
  Cause:
  
  Active Legal Hold: The legal hold case is still active, and therefore, the system prevents its removal to ensure compliance with legal requirements.
  Dependencies: There may be dependencies or references to the legal hold case that need to be resolved before it can be removed.
  Authorization Issues: The user attempting to remove the legal hold may not have the necessary permissions to perform this action.
  System Configuration: There may be configuration issues or inconsistencies in the ILM settings that prevent the removal of the legal hold.
  
  Solution:
  
  Check Legal Hold Status: Verify if the legal hold case is still active. If it is, you may need to release or deactivate the hold before attempting to remove it.
  Resolve Dependencies: Identify and resolve any dependencies or references associated with the legal hold case. This may involve checking related documents or data that are still under hold.
  User Authorization: Ensure that the user has the appropriate authorizations to remove the legal hold. This may require checking user roles and permissions in the SAP system.
  Consult Documentation: Review SAP documentation or notes related to ILM and legal holds for any specific instructions or troubleshooting steps.
  System Configuration: If the issue persists, check the ILM configuration settings in the SAP system to ensure they are correctly set up.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP support for further assistance. They may provide insights based on the specific system configuration and version you are using.
  
  Related Information:
  
  Legal Hold: A legal hold is a process that an organization uses to preserve all forms of relevant information when litigation is reasonably anticipated.
  ILM (Information Lifecycle Management): ILM is a framework in SAP that helps manage data throughout its lifecycle, ensuring compliance with legal and regulatory requirements.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to remove the legal hold case successfully.