How To Fix ILM_STOR839 - Exception while opening &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 839

• Message text: Exception while opening &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR839 - Exception while opening &1 (&2) ?

  The SAP error message ILM_STOR839, which states "Exception while opening &1 (&2)," typically occurs in the context of Information Lifecycle Management (ILM) when there is an issue accessing a storage object or a related resource. This error can arise due to various reasons, including:
  Causes:
  
  File System Issues: The storage location may not be accessible due to file system errors, permissions issues, or the storage medium being offline.
  Configuration Errors: Incorrect configuration settings in the ILM storage system or the associated storage object.
  Network Issues: If the storage is on a network location, network connectivity problems can lead to this error.
  Corrupted Data: The data or the storage object itself may be corrupted, preventing it from being opened.
  Authorization Issues: The user may not have the necessary permissions to access the specified storage object.
  
  Solutions:
  
  Check File System Access: Ensure that the file system or storage medium is accessible. Verify that the storage path is correct and that the storage medium is online.
  Review Configuration: Check the configuration settings for the ILM storage object in the SAP system. Ensure that all parameters are set correctly.
  Network Connectivity: If the storage is on a network, check the network connection and ensure that the server can reach the storage location.
  Data Integrity: If you suspect data corruption, you may need to run checks on the storage object or restore from a backup if available.
  User Permissions: Verify that the user encountering the error has the necessary authorizations to access the storage object. Adjust permissions as needed.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide insight into the underlying issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for ILM to understand the configuration and operational guidelines better.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.