How To Fix ILM_STOR837 - Exception while reading data from &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM_STOR -

• Message number: 837

• Message text: Exception while reading data from &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM_STOR837 - Exception while reading data from &1 (&2) ?

  The SAP error message ILM_STOR837, which states "Exception while reading data from &1 (&2)," typically occurs in the context of Information Lifecycle Management (ILM) when there is an issue accessing or retrieving data from a storage system or database. The placeholders &1 and &2 usually represent specific identifiers related to the data source or the nature of the error.
  Causes:
  
  Data Source Issues: The specified data source (e.g., a database or storage system) may be unavailable or not properly configured.
  Authorization Problems: The user or process attempting to access the data may lack the necessary permissions.
  Corrupted Data: The data being accessed may be corrupted or in an inconsistent state.
  Network Issues: There may be network connectivity problems preventing access to the data source.
  Configuration Errors: Incorrect configuration settings in the ILM or storage system can lead to this error.
  
  Solutions:
  
  Check Data Source Availability: Ensure that the data source (e.g., database, storage) is online and accessible. You can do this by trying to connect to it directly.
  Review Authorizations: Verify that the user or process has the necessary authorizations to access the data. This may involve checking user roles and permissions in SAP.
  Data Integrity Check: If you suspect data corruption, perform a data integrity check or validation on the affected data.
  Network Troubleshooting: Investigate any network issues that may be affecting connectivity to the data source. This may involve checking firewalls, VPNs, or other network configurations.
  Configuration Review: Review the configuration settings for ILM and the storage system to ensure they are correct. This may involve checking settings in transaction codes related to ILM (e.g., ILM configuration transactions).
  Consult Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation on ILM for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.