How To Fix IDCN028 - Bookkeeper of document & item & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IDCN -

  • Message number: 028

  • Message text: Bookkeeper of document & item & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IDCN028 - Bookkeeper of document & item & does not exist ?

    The SAP error message IDCN028, which states "Bookkeeper of document & item & does not exist," typically occurs in the context of financial transactions or document processing within the SAP system. This error indicates that the system is unable to find the bookkeeper (the person or entity responsible for the financial transaction) associated with a specific document and item.

    Causes:

    1. Missing or Incorrect Data: The bookkeeper information may not have been entered correctly in the document or may be missing entirely.
    2. Document Deletion: The document or item may have been deleted or archived, leading to the inability to find the associated bookkeeper.
    3. Configuration Issues: There may be issues with the configuration of the financial module or the specific transaction type being processed.
    4. Authorization Issues: The user may not have the necessary authorizations to view or process the document, leading to the error.

    Solutions:

    1. Check Document and Item: Verify that the document and item numbers are correct and that they exist in the system. You can do this by using transaction codes like FB03 (Display Document) to check the document details.
    2. Review Bookkeeper Assignment: Ensure that the bookkeeper is correctly assigned to the document. This may involve checking the relevant master data or configuration settings.
    3. Data Entry: If the bookkeeper information is missing, you may need to enter it manually or correct the existing entry.
    4. Consult with IT or SAP Support: If the issue persists, it may be necessary to consult with your IT department or SAP support team to investigate further, especially if it involves configuration or authorization issues.
    5. Check for Deletions: If the document has been deleted, you may need to restore it from an archive or recreate the document if possible.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and others that may help in troubleshooting.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide valuable insights.
    • User Authorizations: Ensure that the user has the necessary authorizations to access the document and perform the required actions.
    • Documentation: Review SAP documentation or user manuals related to financial transactions and document processing for additional context and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the IDCN028 error and implement a solution.

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