How To Fix ICLX_XI056 - Role key & is not supported; business partner & will be skipped

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLX_XI - FS-CM: XI Processes

• Message number: 056

• Message text: Role key & is not supported; business partner & will be skipped

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLX_XI056 - Role key & is not supported; business partner & will be skipped ?

  The SAP error message ICLX_XI056 indicates that a specific role key for a business partner is not supported, and as a result, the business partner will be skipped during processing. This error typically occurs in the context of integration scenarios, particularly when dealing with business partner data in SAP systems.
  Cause:
  
  Unsupported Role Key: The role key specified in the error message is not recognized or is not configured in the system. This can happen if the role is not defined in the business partner configuration or if there is a mismatch between the expected roles in the integration process.
  Configuration Issues: The business partner roles may not be properly set up in the system, or the integration scenario may not support the specific role being used.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect role assignments for the business partner.
  
  Solution:
  
  
  Check Role Configuration:
  
  Go to the Business Partner (BP) transaction in SAP (transaction code BP).
  Verify that the role key mentioned in the error message is correctly configured for the business partner in question.
  Ensure that the role is active and properly assigned to the business partner.
  
  
  
  Review Integration Settings:
  
  Check the integration settings in the relevant middleware (e.g., SAP PI/PO, SAP Cloud Platform Integration) to ensure that the role keys being used are supported.
  If you are using a specific integration scenario, consult the documentation to confirm that the role is valid for that scenario.
  
  
  
  Data Validation:
  
  Validate the data being sent to the SAP system to ensure that it conforms to the expected structure and that all required fields are populated correctly.
  If necessary, correct any inconsistencies in the data before reprocessing.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to business partner roles and integration scenarios to identify any specific requirements or limitations.
  
  
  
  Error Logging:
  
  Check the error logs in the middleware or SAP system for additional details that may provide more context about the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if you suspect a bug or a need for a patch.
  
  
  
  Related Information:
  
  Business Partner Roles: In SAP, business partners can have multiple roles (e.g., customer, vendor, employee). Each role has specific attributes and functions associated with it.
  Integration Scenarios: Different integration scenarios may have specific requirements regarding the roles that can be assigned to business partners.
  SAP Notes: Search for relevant SAP Notes that may address known issues or provide additional guidance on handling this error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.