How To Fix ICLCUST312 - Generation &2, version &3 of internal claim type &1 does not exist

ICLCUST312 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 312

• Message text: Generation &2, version &3 of internal claim type &1 does not exist

What causes this issue?

Generation &v2&, version &v3& of internal claim type &v1& does not exist
in IMG activity <ZK>Configure Internal Claim Types</> at the level of
<ZK>Subclaim </>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the Customizing settings.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICLCUST312 - Details

• The SAP error message ICLCUST312 indicates that there is an issue with the internal claim type configuration in the SAP system. Specifically, it suggests that the system is trying to access a version of an internal claim type that does not exist. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Missing Configuration: The internal claim type specified in the error message may not have been created or activated in the system.
  Incorrect Version: The version of the internal claim type being referenced may not exist or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the data, such as references to claim types that have been modified or removed.
  Authorization Issues: The user may not have the necessary authorizations to access the specified claim type or version.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for internal claim types in the SAP system (usually found in the Claims Management module).
  Verify that the