How To Fix ICLCUST311 - Generation &2 of internal claim type &1 does not exist

ICLCUST311 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 311

• Message text: Generation &2 of internal claim type &1 does not exist

What causes this issue?

Generation &v2& of internal claim type &v1& does not exist in IMG
activity <ZK>Configure Internal Claim Types</> at the level of <ZK>
Subclaim</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the Customizing settings.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST311 - Generation &2 of internal claim type &1 does not exist ?

  The SAP error message ICLCUST311 indicates that there is an issue related to the internal claim type in the SAP system. Specifically, the message states that the generation of a particular internal claim type does not exist. This can occur in the context of insurance claims processing or similar functionalities within SAP.
  
  Cause:
  
  Missing Configuration: The internal claim type specified in the error message may not be properly configured in the system. This could mean that the necessary settings for the claim type have not been created or activated.
  Incorrect Claim Type: The claim type being referenced may not exist in the system, or there may be a typo in the claim type identifier.
  Data Inconsistency: There may be inconsistencies in the data related to the claim type, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access or generate the specified claim type.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate