How To Fix ICLCUST313 - Generation &2 of policy product &1 does not exist

ICLCUST313 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 313

• Message text: Generation &2 of policy product &1 does not exist

What causes this issue?

Generation &v2& of policy product &v1& does not exist in IMG activity
<ZK>Configure Policy Products</> at the level of <ZK>Version of Policy
Product </>-> <ZK>Permitted Coverage Types</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the Customizing settings.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST313 - Generation &2 of policy product &1 does not exist ?

  The SAP error message ICLCUST313 indicates that there is an issue related to the generation of a policy product in the Insurance Management module. Specifically, it suggests that the system is trying to access a generation of a policy product that does not exist.
  
  Cause:
  
  Missing Policy Product Generation: The specified generation of the policy product (indicated by &1 and &2 in the error message) has not been created or is not available in the system.
  Incorrect Configuration: There may be a configuration issue where the policy product is not set up correctly, leading to the system being unable to find the required generation.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the database that are required for the policy product generation.
  Authorization Issues: The user may not have the necessary authorizations to access the specified policy product generation.
  
  
  Solution:
  
  
  Check Policy Product Configuration:
  
  Verify that the policy product &1 is correctly