How To Fix ICLCUST292 - Value request &1 for setting claim status has not been defined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 292

  • Message text: Value request &1 for setting claim status has not been defined

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  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Define value request &v1& in Customizing.
    INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST292 - Value request &1 for setting claim status has not been defined ?

    The SAP error message ICLCUST292 indicates that a value request for setting a claim status has not been defined in the system. This typically occurs in the context of claims management within the SAP system, particularly in the Insurance or Financial Services modules.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Missing Configuration: The claim status you are trying to set has not been defined in the system configuration. This could be due to a missing entry in the relevant customizing tables.
    2. Incorrect Value: The value being requested for the claim status may not exist or may be incorrectly specified in the transaction or program you are using.
    3. Transport Issues: If the configuration was recently transported from another system, it may not have been properly imported or activated.

    Solution:

    To resolve the ICLCUST292 error, you can follow these steps:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for Claims Management.
      • Verify that the claim status you are trying to set is defined in the system. You can check the relevant customizing tables (e.g., TICL_CLAIM_STATUS) to see if the status exists.
    2. Define Missing Status:

      • If the status is missing, you will need to create it. This can typically be done in the IMG under the Claims Management section. Ensure that you provide all necessary details for the new status.
    3. Review Input Values:

      • Ensure that the value you are trying to set for the claim status is correct and matches the defined values in the system.
    4. Transport Check:

      • If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and that there were no errors during the transport process.
    5. Consult Documentation:

      • Review any relevant SAP documentation or notes related to claims management and status settings for additional guidance.
    6. Testing:

      • After making the necessary changes, test the transaction again to ensure that the error has been resolved.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
    • User Forums: Consider visiting SAP community forums or other user groups where similar issues may have been discussed.
    • SAP Help Portal: The SAP Help Portal may provide additional insights into claims management and status settings.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Claims Management.

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