How To Fix ICLCUST291 - No value request for setting subclaim status has been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 291

• Message text: No value request for setting subclaim status has been defined

What causes this issue?

You did not enter a value request for setting the
<DS:DE.ICL_STATUS>subclaim status</> in
the <ZK>Subclm Status VR</> field. The system needs this value request
to set the subclaim status.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Define a value request for setting the subclaim status
Enter this value request in the <ZK>Subclm Status VR</> field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST291 - No value request for setting subclaim status has been defined ?

  The SAP error message ICLCUST291 indicates that there is no value request defined for the setting of the subclaim status in the system. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Contract Management (ICM) module.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The system lacks the necessary configuration for the subclaim status. This could be due to incomplete setup in the customizing settings for claims management.
  Incorrect Settings: The settings for the subclaim status may be incorrectly defined or not defined at all in the relevant customizing transaction.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect entries that are required for the subclaim status.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for Claims Management (e.g., Insurance > Claims Management > Define Subclaim Status).
  Ensure that the subclaim status values are defined correctly. If they are missing, you will need to create them.
  
  
  
  Define Value Requests:
  
  If the value requests for the subclaim status are not defined, you will need to create them. This can typically be done in the same customizing area where you define the subclaim status.
  Make sure to assign the appropriate values and descriptions for the subclaim statuses.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported from another system (e.g., from development to production), ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for specific guidance on configuring subclaim statuses in your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for customizing, ICL for claims management, and others that may be specific to your implementation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that you have the appropriate authorizations to make changes in the customizing settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Insurance solutions.