How To Fix ICLCUST294 - Coverage type &1 benefit type &2: Enter a valid application type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 294

• Message text: Coverage type &1 benefit type &2: Enter a valid application type

What causes this issue?

You entered an invalid value in the <LS>application type</> field in
the benefit types table.
SAP provides the following values for the topmost benefit type within a
subclaim:
Empty: per subclaim
1: cross-subclaim
3: per claim item
Customer-specific values can also be defined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have two options of rectifying the error:
Enter one of the above values in the <LS>application type</> field.
You can also obtain the required application type by adding a higher-
level benefit type to the subclaim.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST294 - Coverage type &1 benefit type &2: Enter a valid application type ?

  The SAP error message ICLCUST294 typically occurs in the context of the SAP Insurance module, particularly when dealing with coverage types and benefit types in the context of insurance applications. This error indicates that the application type you are trying to use is not valid for the specified coverage type and benefit type combination.
  Cause:
  
  Invalid Application Type: The application type you are trying to enter does not match the expected values for the specified coverage type and benefit type.
  Configuration Issues: There may be a configuration issue in the system where the relationship between coverage types, benefit types, and application types has not been properly defined.
  Data Entry Error: There could be a simple data entry error where the application type was mistyped or selected incorrectly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the insurance module in SAP.
  Verify the relationship between coverage types, benefit types, and application types. Ensure that the application type you are trying to use is valid for the specified coverage and benefit types.
  If necessary, consult with your SAP administrator or a functional consultant to review the configuration settings.
  
  
  
  Validate Input:
  
  Double-check the values you are entering for coverage type, benefit type, and application type.
  Ensure that you are using the correct codes and that they are active in the system.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the insurance module to understand the valid combinations of coverage types, benefit types, and application types.
  
  
  
  Testing:
  
  If changes are made to the configuration, perform testing to ensure that the error no longer occurs and that the application type can be processed correctly.
  
  
  
  Seek Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to insurance configuration, such as SPRO (for configuration) or specific transaction codes for managing insurance applications.
  User Roles: Ensure that you have the appropriate user roles and permissions to access and modify the necessary configuration settings.
  Documentation: Keep documentation of any changes made to the configuration for future reference and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.