How To Fix ICLCUST256 - Subclaim type &1 benefit type &2: Reserve type is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 256

• Message text: Subclaim type &1 benefit type &2: Reserve type is empty

What causes this issue?

In coverage type &V1&, benefit type &V1& is marked as being relevant
for the limit check of the reserve. However, you have not entered a
reserve type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a reserve type whose reserves need to be checked, or undo the
marking.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST256 - Subclaim type &1 benefit type &2: Reserve type is empty ?

  The SAP error message ICLCUST256 indicates that there is an issue with the configuration of subclaim types and benefit types in the SAP system, specifically that the reserve type is empty for the specified subclaim type and benefit type combination.
  Cause:
  This error typically arises when:
  
  Configuration Issues: The reserve type has not been defined for the specified subclaim type and benefit type in the system configuration.
  Data Entry Errors: There may be a mistake in the data entry where the reserve type was not populated correctly.
  Missing Customization: The necessary customization for the specific subclaim and benefit type has not been completed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the relevant subclaim type and benefit type in the SAP system.
  Ensure that a reserve type is assigned to the combination of subclaim type &1 and benefit type &2.
  
  
  
  Define Reserve Type:
  
  If the reserve type is not defined, you will need to create or assign a reserve type in the configuration settings.
  This can typically be done in the customizing transaction (SPRO) under the relevant module (e.g., Claims Management).
  
  
  
  Review Data Entry:
  
  Verify that the data entered for the subclaim and benefit types is correct and complete.
  Ensure that all mandatory fields, including the reserve type, are filled out.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring subclaim types and benefit types.
  Check for any notes or updates from SAP that may address this issue.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration) or specific transaction codes related to claims management to check the settings.
  SAP Notes: Look for relevant SAP Notes that might provide additional insights or solutions for this specific error message.
  Support: If the issue persists after checking the configuration and data entry, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST256 error message in your SAP system.