How To Fix ICLCUST254 - Coverage type &1 ben.type &2: Level of higher-lev.ben.type must be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 254

• Message text: Coverage type &1 ben.type &2: Level of higher-lev.ben.type must be empty

What causes this issue?

If the <ZK>Higher Level Benefit Type</> field is empty, the <ZK>Level of
the Higher Level Benefit Type</> field must have the value <ZK>In the
Same Coverage Type</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the <ZK>Level of the Higher Level Benefit Type</> field, enter the
value <ZK>In the Same Coverage Type</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST254 - Coverage type &1 ben.type &2: Level of higher-lev.ben.type must be empty ?

  The SAP error message ICLCUST254 typically occurs in the context of benefits configuration within the SAP system, particularly in the area of employee benefits management. This error indicates that there is an issue with the configuration of coverage types and benefit types in the system.
  Cause:
  The error message "Coverage type &1 ben.type &2: Level of higher-lev.ben.type must be empty" suggests that there is a misconfiguration in the hierarchy of benefit types. Specifically, it indicates that a higher-level benefit type is expected to have no values or levels assigned when a specific coverage type and benefit type combination is being processed. This can happen due to:
  
  Incorrect Configuration: The higher-level benefit type may have been incorrectly configured to include levels or values that should not be present.
  Data Entry Errors: There may be incorrect data entries in the benefit configuration that violate the expected hierarchy.
  Missing Dependencies: The system may be expecting certain dependencies or relationships between benefit types and coverage types that are not properly defined.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for benefits in SAP (usually found in the IMG under "Benefits" or "Employee Benefits").
  Verify the configuration of the coverage type and the associated benefit type. Ensure that the higher-level benefit type does not have any levels or values assigned if it is supposed to be empty.
  
  
  
  Review Hierarchy:
  
  Check the hierarchy of benefit types to ensure that the relationships are correctly defined. Make sure that the higher-level benefit type is set up correctly and does not conflict with the lower-level benefit type.
  
  
  
  Data Validation:
  
  Review the data entries for the specific coverage type and benefit type combination. Ensure that there are no erroneous entries that could be causing the conflict.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring benefit types and coverage types. This can provide insights into the expected configurations and common pitfalls.
  
  
  
  Testing:
  
  After making changes, test the configuration by attempting to process the same transaction that generated the error to ensure that the issue has been resolved.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in benefits configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration) and PA30 (for employee data) to navigate the system effectively.
  SAP Notes: Check for any SAP Notes related to ICLCUST254 or benefits configuration that may provide additional insights or patches.
  Training: Consider training sessions or workshops on SAP benefits management to better understand the configuration and avoid similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST254 error in your SAP system.