How To Fix ICLCUST253 - Coverage type &1 has general benefit type &2 &3 with same reserve type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 253

• Message text: Coverage type &1 has general benefit type &2 &3 with same reserve type

What causes this issue?

Here you have the constellation in which two benefit types within the
same coverage type are directly subordinated to a benefit type that is
cross-coverage type.

System Response

This constellation is not supported at present for checking reserve
limits, and so the result of the check cannot be guaranteed.

How to fix this error?

Check whether you can add a benefit type in coverage type &V1&, this
benefit type being the upper node in this coverage type. You can define
the new benefit type as being non-selectable for claim items and
payments. You can then subordinate the new benefit type to the benefit
type that is cross-coverage type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST253 - Coverage type &1 has general benefit type &2 &3 with same reserve type ?

  The SAP error message ICLCUST253 indicates that there is a conflict in the configuration of coverage types and benefit types in the SAP system, specifically within the context of insurance or claims management. This error typically arises when two or more coverage types are associated with the same general benefit type and reserve type, which is not allowed.
  Cause:
  
  Duplicate Configuration: The error is often caused by having multiple coverage types that are configured to use the same general benefit type and reserve type. This can happen during the setup of insurance products or when modifying existing configurations.
  Incorrect Mapping: There may be incorrect mapping or associations in the configuration settings for coverage types and benefit types.
  Data Entry Errors: Manual data entry errors during the setup of coverage types or benefit types can lead to this conflict.
  
  Solution:
  
  Review Configuration: Check the configuration settings for coverage types and benefit types in the SAP system. Ensure that each coverage type is uniquely associated with its respective benefit type and reserve type.
  Modify Coverage Types: If you find that multiple coverage types are incorrectly linked to the same benefit type and reserve type, modify the configuration to ensure that each coverage type has a unique combination.
  Consult Documentation: Refer to SAP documentation or guidelines for configuring coverage types and benefit types to ensure compliance with best practices.
  Testing: After making changes, perform testing to ensure that the error is resolved and that the system behaves as expected.
  Seek Support: If you are unable to resolve the issue, consider reaching out to SAP support or consulting with a specialist who has experience with insurance modules in SAP.
  
  Related Information:
  
  SAP Modules: This error is typically encountered in modules related to insurance, such as SAP FS-ICM (Insurance Contract Management) or SAP FS-CD (Collections and Disbursements).
  Transaction Codes: Familiarize yourself with relevant transaction codes for configuration, such as OICL (for coverage types) and OICB (for benefit types).
  Documentation: Review SAP notes and knowledge base articles related to ICLCUST253 for additional insights and potential patches or updates that may address the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST253 error in your SAP system.