How To Fix ICLCUST221 - (&1 lines) Damaged object screen sequence determination is consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 221

• Message text: (&1 lines) Damaged object screen sequence determination is consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST221 - (&1 lines) Damaged object screen sequence determination is consistent ?

  The SAP error message ICLCUST221 typically indicates an issue with the screen sequence determination in the context of the SAP Insurance module (ICL - Insurance Claims Management). This error suggests that there is a problem with the configuration of the screen sequence for a specific object, which may be causing inconsistencies or corruption in the data.
  Cause:
  
  Configuration Issues: The screen sequence determination may not be properly configured in the system. This could be due to missing entries, incorrect settings, or inconsistencies in the configuration tables.
  Data Corruption: There may be corrupted entries in the database that are causing the screen sequence determination to fail.
  Custom Development: If there are custom developments or enhancements in the system, they might interfere with the standard screen sequence determination logic.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to inconsistencies.
  
  Solution:
  
  Check Configuration: Review the configuration settings for screen sequence determination in the SAP system. Ensure that all necessary entries are present and correctly configured.
  
  Navigate to the relevant configuration path in SPRO (SAP Project Reference Object) and verify the settings.
  
  
  Consistency Check: Use transaction codes like SE11 or SE16 to check the relevant database tables for any inconsistencies or corrupted entries.
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant function modules or methods to trace the execution and identify where the error occurs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  Consult Documentation: Review the official SAP documentation for the Insurance Claims Management module to ensure that you are following best practices for configuration.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any steps you have already taken to resolve it.
  Community Forums: Engage with SAP community forums or user groups where other users may have encountered similar issues. They may have insights or solutions based on their experiences.
  Testing: After making any changes, ensure to test the screen sequence determination thoroughly to confirm that the issue has been resolved and that the system behaves as expected.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the ICLCUST221 error message in your SAP system.