How To Fix ICLCUST219 - (&1 lines) Claim header screen sequence determination is consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 219

• Message text: (&1 lines) Claim header screen sequence determination is consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST219 - (&1 lines) Claim header screen sequence determination is consistent ?

  The SAP error message ICLCUST219 typically indicates an issue with the sequence determination for claim headers in the SAP Claims Management module. This error suggests that the system has detected a consistency issue with the sequence of claim headers, which can prevent the proper processing of claims.
  Cause:
  
  Configuration Issues: The sequence determination for claim headers may not be properly configured in the system. This could be due to missing or incorrect settings in the customizing settings for claims management.
  Data Inconsistencies: There may be inconsistencies in the data related to claim headers, such as duplicate entries or incorrect sequence numbers.
  Missing Dependencies: The system may require certain dependencies or prerequisites to be met before the claim header sequence can be determined correctly.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the customizing settings for Claims Management in SAP (Transaction SPRO).
  Verify the settings for sequence determination under the relevant sections. Ensure that the sequences are defined correctly and that there are no gaps or duplicates.
  
  
  
  Review Claim Data:
  
  Check the claim header data for any inconsistencies. Look for duplicate entries or incorrect sequence numbers that may be causing the issue.
  If necessary, correct any inconsistencies in the claim data.
  
  
  
  Test the Sequence Determination:
  
  After making any changes, test the sequence determination process to ensure that it is functioning correctly.
  Create a test claim to see if the error persists.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to the Claims Management module for any specific guidance on this error message.
  Check for any SAP Notes that may address known issues or provide patches.
  
  
  
  Seek Support: 
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
  SAP Notes: Search for SAP Notes related to ICLCUST219 for any updates or patches that may resolve the issue.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST219 error in your SAP system.