How To Fix ICLCUST220 - (&1 lines) Subclaim screen sequence determination is consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 220

• Message text: (&1 lines) Subclaim screen sequence determination is consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST220 - (&1 lines) Subclaim screen sequence determination is consistent ?

  The SAP error message ICLCUST220 typically relates to issues in the configuration of subclaim screen sequence determination in the SAP Claims Management module. This error indicates that there is a problem with how the system is set up to determine the sequence of screens that should be displayed for subclaims.
  Cause:
  
  Configuration Issues: The most common cause of this error is incorrect or incomplete configuration in the subclaim screen sequence settings. This could be due to missing entries or incorrect settings in the customizing tables.
  Inconsistent Data: There may be inconsistencies in the data that the system uses to determine the screen sequence for subclaims.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to access certain configurations or data, leading to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management section.
  Verify the settings for subclaim screen sequence determination. Ensure that all necessary entries are present and correctly configured.
  Check the customizing tables related to screen sequences (e.g., TICL_SCRSEQ) to ensure they are correctly populated.
  
  
  
  Review Data Consistency:
  
  Ensure that all relevant data for subclaims is consistent and correctly maintained. This includes checking for any missing or incorrect entries in related master data.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the relevant configurations and data. If not, work with your SAP security team to grant the appropriate permissions.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the screen sequence determination works as expected. Create a test subclaim and check if the screens are displayed in the correct sequence.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to Claims Management and screen sequence determination for additional guidance and best practices.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  Training and Documentation: Ensure that users involved in the configuration and management of claims are adequately trained and have access to up-to-date documentation.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.