How To Fix ICLCUST217 - Processing mode &1 user group &2: Screen seq. for subclaim does not exist

ICLCUST217 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 217

• Message text: Processing mode &1 user group &2: Screen seq. for subclaim does not exist

What causes this issue?

Expert mode for coverage type &v3& for user group &v2& contains an
entry for determination of the screen sequence. However, the screen
sequence field is empty.

System Response

The system is unable to display anything.

How to fix this error?

Select a screen sequence using the value help.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST217 - Processing mode &1 user group &2: Screen seq. for subclaim does not exist ?

  The SAP error message ICLCUST217 indicates that there is an issue with the configuration of the screen sequence for subclaims in the specified processing mode and user group. This error typically arises in the context of the SAP Claims Management module, where specific configurations are required for processing claims and subclaims.
  
  Cause:
  The error occurs when the system cannot find a defined screen sequence for subclaims associated with the specified processing mode and user group. This can happen due to:
  
  Missing Configuration: The screen sequence for subclaims has not been defined in the system for the specified processing mode and user group.
  Incorrect User Group: The user group specified may not be correctly set up or may not have the necessary screen sequence assigned.
  Changes in Configuration: Recent changes in the configuration might have led to the removal or alteration of the screen sequence.
  
  
  Solution:
  To resolve the ICLCUST217 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to