How To Fix ICLCUST216 - Selected benefit type &1 not permitted in claim header

ICLCUST216 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 216

• Message text: Selected benefit type &1 not permitted in claim header

What causes this issue?

You have marked the benefit type for compensation of claim items, or
for direct payments, as being selectable. This is not permitted, as the
benefit type is assigned to the claim header, or it is general.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Remove the flag.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST216 - Selected benefit type &1 not permitted in claim header ?

  The SAP error message ICLCUST216 indicates that the selected benefit type (denoted as &1 in the message) is not permitted in the claim header. This error typically arises in the context of insurance claims processing within the SAP system, particularly in modules related to insurance or claims management.
  
  Cause:
  
  
  Configuration Issues: The benefit type may not be configured correctly in the system. This could be due to missing settings in the customizing (SPRO) for the specific benefit type.
  Authorization Issues: The user may not have the necessary authorizations to use the selected benefit type.
  Claim Type Restrictions: The benefit type may not be allowed for the specific claim type being processed. Certain benefit types are restricted to specific claim categories.
  Data Entry Errors: There may be a mistake in the data entry, such as selecting an incorrect benefit type that does not match the claim header.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (SPRO) and