How To Fix ICLCUST215 - Facts capture cat. &1 priority &2: Enter a question sequence

ICLCUST215 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 215

• Message text: Facts capture cat. &1 priority &2: Enter a question sequence

What causes this issue?

You did not enter a question sequence for capture category &v1& in the
line with priority &V1&.

System Response

Entries that do not specify the question sequence to be displayed
cannot be used.

How to fix this error?

Delete the line, or enter a question sequence.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST215 - Facts capture cat. &1 priority &2: Enter a question sequence ?

  The SAP error message ICLCUST215 typically relates to the configuration of the facts capture category in the SAP system, particularly in the context of the SAP Insurance module. This error indicates that a question sequence must be entered for a specific facts capture category and priority.
  
  Cause:
  The error occurs when:
  
  A facts capture category is defined in the system, but it does not have an associated question sequence.
  The system requires a question sequence to be defined for the facts capture category and priority level specified in the error message.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen and navigate to the configuration settings for the facts capture categories. This is usually found under the Insurance module settings.
  
  
  
  Define Question Sequence:
  
  Locate the facts capture category that corresponds to the error message.
  Ensure that a question sequence is assigned to the facts capture category for the specified priority.