How To Fix ICLCUST215 - Facts capture cat. &1 priority &2: Enter a question sequence

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 215

• Message text: Facts capture cat. &1 priority &2: Enter a question sequence

What causes this issue?

You did not enter a question sequence for capture category &v1& in the
line with priority &V1&.

System Response

Entries that do not specify the question sequence to be displayed
cannot be used.

How to fix this error?

Delete the line, or enter a question sequence.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST215 - Facts capture cat. &1 priority &2: Enter a question sequence ?

  The SAP error message ICLCUST215 typically relates to the configuration of the facts capture category in the SAP system, particularly in the context of the SAP Insurance module. This error indicates that a question sequence must be entered for a specific facts capture category and priority.
  Cause:
  The error occurs when:
  
  A facts capture category is defined in the system, but it does not have an associated question sequence.
  The system requires a question sequence to be defined for the facts capture category and priority level specified in the error message.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen and navigate to the configuration settings for the facts capture categories. This is usually found under the Insurance module settings.
  
  
  
  Define Question Sequence:
  
  Locate the facts capture category that corresponds to the error message.
  Ensure that a question sequence is assigned to the facts capture category for the specified priority. If it is not assigned, you will need to create or assign an appropriate question sequence.
  
  
  
  Check Existing Question Sequences:
  
  If you have existing question sequences, verify that they are correctly configured and linked to the facts capture category.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Configuration:
  
  After saving, test the functionality to ensure that the error no longer appears and that the facts capture process works as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or specific documentation related to the Insurance module for detailed guidance on configuring facts capture categories and question sequences.
  Transaction Codes: You may need to use specific transaction codes (like SPRO for configuration) to access the relevant settings.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the Insurance module.
  
  By following these steps, you should be able to resolve the ICLCUST215 error and ensure that your facts capture categories are properly configured.