How To Fix ICLCUST212 - ProcMode &1 user group &2: Screen sequence f. claim header does not exist

ICLCUST212 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 212

• Message text: ProcMode &1 user group &2: Screen sequence f. claim header does not exist

What causes this issue?

In <DS:DE.ICL_SSEQ>processing submode</> &V1& there is an entry for the

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

claim header for claim handler group "&V2&"
but this does not contain any screen sequence.

System Response

The system is unable to display anything.

How to fix this error?

Procedure for System Administrators

Define a screen sequence for the claim header in customizing.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST212 - ProcMode &1 user group &2: Screen sequence f. claim header does not exist ?

  The SAP error message ICLCUST212 typically indicates that there is an issue with the configuration of the screen sequence for a specific user group in the context of claims processing. This error arises when the system cannot find a defined screen sequence for the specified claim header in the given processing mode and user group.
  
  Cause:
  
  Missing Configuration: The screen sequence for the specified processing mode and user group has not been defined in the system.
  Incorrect User Group: The user group specified in the error message may not be correctly set up or may not correspond to the expected configuration.
  Processing Mode Issues: The processing mode specified may not have a corresponding screen sequence defined in the configuration.
  
  
  Solution:
  To resolve the ICLCUST212 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for claims processing in SAP.
  Navigate to the relevant area where screen sequences are defined (usually under the Claims Management configuration).
  Verify that