How To Fix ICLCUST210 - Claim handler group &1 has not been defined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 210

  • Message text: Claim handler group &1 has not been defined

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Delete the entry, or create claim handler group &V1&.
    INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST210 - Claim handler group &1 has not been defined ?

    The SAP error message ICLCUST210 indicates that a claim handler group specified in the system has not been defined. This error typically occurs in the context of the SAP Claims Management module, where claim handler groups are used to categorize and manage claims processing.

    Cause:

    1. Missing Configuration: The claim handler group referenced in the error message has not been set up in the system.
    2. Incorrect Input: The claim handler group may have been incorrectly entered or referenced in a transaction or configuration.
    3. Transport Issues: If the configuration was recently transported from another system, the transport may not have included the necessary definitions for the claim handler group.

    Solution:

    1. Define the Claim Handler Group:

      • Navigate to the configuration settings for Claims Management in SAP.
      • Go to the relevant section where claim handler groups are defined (usually found under the customizing settings for Claims Management).
      • Create a new claim handler group with the required parameters if it does not exist.
    2. Check Existing Configuration:

      • Verify if the claim handler group exists in the system by checking the configuration settings.
      • Ensure that the group is active and properly configured.
    3. Correct Input:

      • Review the transaction or process that triggered the error to ensure that the correct claim handler group is being referenced.
      • If necessary, update the input to use a valid claim handler group.
    4. Transport Check:

      • If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included.
      • If any objects are missing, you may need to re-transport the configuration or manually create the missing entries.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to access the relevant settings.
    • Documentation: Refer to SAP Help documentation for Claims Management for detailed guidance on setting up claim handler groups.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to resolve the ICLCUST210 error and ensure that the claim handler group is properly defined in your SAP system.

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