How To Fix ICLCUST211 - (&1 lines) Assigned claim handler groups are consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 211

• Message text: (&1 lines) Assigned claim handler groups are consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST211 - (&1 lines) Assigned claim handler groups are consistent ?

  The SAP error message ICLCUST211 typically indicates an issue related to the configuration of claim handler groups in the SAP system, particularly in the context of the Insurance or Claims Management module. The message suggests that there is a consistency issue with the assigned claim handler groups.
  Cause:
  
  Configuration Issues: The claim handler groups may not be properly configured in the system. This could be due to missing or incorrect entries in the configuration settings.
  Data Inconsistency: There may be inconsistencies in the data related to claim handlers, such as duplicate entries or incorrect assignments.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the claim handler groups.
  System Errors: There could be underlying system errors or bugs that are causing the inconsistency.
  
  Solution:
  
  Check Configuration: Review the configuration settings for claim handler groups in the SAP system. Ensure that all necessary entries are correctly set up and that there are no missing or duplicate entries.
  Data Validation: Validate the data related to claim handlers. Check for any inconsistencies or errors in the assignments and correct them as needed.
  User Authorizations: Ensure that the user has the appropriate authorizations to access and modify claim handler groups. If necessary, consult with your SAP security team to adjust user roles.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and may have provided solutions or patches for known issues.
  Consult SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to Claims Management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
  Documentation: Review the SAP Help Portal for documentation on Claims Management and configuration of claim handler groups.
  Training: Consider training sessions or workshops on SAP Claims Management to better understand the configuration and handling of claims.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICLCUST211 error message.