How To Fix ICLCUST209 - No permitted claim handler groups have been defined

ICLCUST209 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 209

• Message text: No permitted claim handler groups have been defined

What causes this issue?

You cannot display an <DS:DE.ICL_CLTYPE>internal claim type</>
without screen sequences.

System Response

Activation is not permitted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

In customizing assign permitted claim handler groups to the internal
claim type and define the screen sequences.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST209 - No permitted claim handler groups have been defined ?

  The SAP error message ICLCUST209 indicates that there are no permitted claim handler groups defined in the system. This error typically occurs in the context of claims management, particularly when trying to process or manage claims in the SAP system.
  
  Cause:
  The error is caused by the absence of defined claim handler groups in the configuration settings. Claim handler groups are essential for determining which users or roles are authorized to handle specific types of claims. If these groups are not set up, the system cannot proceed with the claim processing, leading to this error message.
  
  Solution:
  To resolve the ICLCUST209 error, you need to define the permitted claim handler groups in the SAP system. Here are the steps to do this:
  
  
  Access Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the customizing settings for claims management. This is usually found under the path: SPRO -> SAP Reference IMG -> Claims Management -> Define