How To Fix ICLCUST180 - There is no name for incident type &1

ICLCUST180 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 180

• Message text: There is no name for incident type &1

What causes this issue?

There is no name for the <DS:DE.ICL_LOSSTYPE>incident type</> &V1& in
your logon language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

In customizing create a name for incident type &V1&.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST180 - There is no name for incident type &1 ?

  The SAP error message ICLCUST180, which states "There is no name for incident type &1," typically occurs in the context of incident management within SAP systems, particularly when dealing with customer incidents or service requests. This error indicates that the system is trying to reference an incident type that does not have an associated name or description in the configuration.
  
  Cause:
  
  Missing Configuration: The incident type referenced by the system (denoted by &1) does not have a corresponding name or description defined in the system.
  Data Inconsistency: There may be inconsistencies in the configuration data, possibly due to incomplete setup or data migration issues.
  Custom Development: If there are custom developments or enhancements, they might not have been properly configured to handle the incident types.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for incident types in your SAP system. This is usually found in the customizing settings under the relevant module (e.g., SAP Customer Service or