How To Fix ICLCUST179 - Claim incident type &1 has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 179

• Message text: Claim incident type &1 has not been defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Perform one of the following activities:
Delete the entry
In customizing create the <DS:DE.ICL_LOSSTYPE>incident type</> &V1&

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST179 - Claim incident type &1 has not been defined ?

  The SAP error message ICLCUST179 indicates that a specific claim incident type (denoted by &1) has not been defined in the system. This error typically occurs in the context of SAP's Claims Management module, where various incident types are used to categorize and manage claims.
  Cause:
  The primary cause of this error is that the claim incident type you are trying to use has not been configured or defined in the system. This could happen due to:
  
  Missing Configuration: The incident type may not have been set up in the customizing settings of the Claims Management module.
  Incorrect Input: The user may have entered an incorrect or non-existent incident type in the transaction.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or activated properly.
  
  Solution:
  To resolve the ICLCUST179 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the Claims Management section and check the configuration for incident types.
  Ensure that the incident type you are trying to use is defined and active.
  
  
  
  Define Incident Type:
  
  If the incident type is not defined, you can create it by following the steps in the IMG:
  
  Path: Claims Management -> Define Claim Incident Types
  
  
  Here, you can create a new incident type or modify an existing one.
  
  
  
  Verify Input:
  
  Double-check the input you are providing when trying to create or process a claim. Ensure that the incident type code is correct and matches the defined types in the system.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, ensure that the transport request included all necessary objects and that they have been properly imported into the target system.
  
  
  
  Authorization:
  
  Ensure that you have the necessary authorizations to access and modify claim incident types.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for Claims Management for detailed information on configuring incident types.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide additional guidance related to this error.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the ICLCUST179 error and successfully work with claim incident types in SAP.