How To Fix ICLCUST120 - (&1 lines) Damage severity is consistent

ICLCUST120 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 120

• Message text: (&1 lines) Damage severity is consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST120 - (&1 lines) Damage severity is consistent ?

  The SAP error message ICLCUST120 typically relates to issues in the context of the SAP Insurance Management module, particularly in the area of claims processing. The message indicates that there is a problem with the damage severity being consistent across multiple lines of a claim or transaction.
  
  Cause:
  The error message ICLCUST120 usually arises due to one of the following reasons:
  
  Data Inconsistency: There may be inconsistencies in the data entered for the claim lines, particularly regarding the damage severity levels assigned to different lines.
  Business Rules Violation: The system may have business rules that require certain conditions to be met for damage severity, and if these are not met, the error is triggered.
  
  Configuration Issues: There could be issues with the configuration settings in the SAP system that govern how damage severity is handled.
  
  
  Solution:
  To resolve the ICLCUST120 error, you can take the following steps:
  
  Review Claim Lines: Check the claim lines for inconsistencies in the