How To Fix ICLCUST117 - (&1 lines) Causes of loss are consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 117

• Message text: (&1 lines) Causes of loss are consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST117 - (&1 lines) Causes of loss are consistent ?

  The SAP error message ICLCUST117 typically relates to issues in the configuration of the Insurance Contract Management (ICM) module, particularly when dealing with loss causes in insurance contracts. The message indicates that there are inconsistencies in the loss causes defined for the insurance contracts, which can lead to problems in processing claims or managing contracts.
  Causes of the Error:
  
  Inconsistent Loss Causes: The error suggests that the loss causes defined for the insurance contracts are not consistent with the expected values or configurations in the system.
  Configuration Issues: There may be issues in the configuration settings for the insurance products or the loss causes that have been defined in the system.
  Data Integrity Issues: There could be data integrity problems, such as missing or incorrect entries in the relevant tables that manage loss causes.
  Custom Development: If there are custom developments or enhancements in the ICM module, they may not be handling loss causes correctly.
  
  Solutions:
  
  Review Loss Causes: Check the loss causes defined in the system for the relevant insurance contracts. Ensure that they are consistent and correctly configured.
  Configuration Check: Review the configuration settings in the ICM module to ensure that all necessary settings for loss causes are correctly defined.
  Data Validation: Perform data validation checks to ensure that there are no missing or incorrect entries in the relevant tables. This may involve running reports or queries to identify discrepancies.
  Consult Documentation: Refer to SAP documentation or notes related to the ICM module for any specific guidance on handling loss causes and resolving related errors.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific notes or patches that address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ICM module that may help in reviewing and managing loss causes.
  SAP Notes: Search for SAP Notes related to ICLCUST117 or general loss cause management in the ICM module for additional insights and solutions.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the ICLCUST117 error and implement a solution to resolve it.