How To Fix ICLCUST115 - Enter a cause of loss

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 115

• Message text: Enter a cause of loss

What causes this issue?

There is no point in making an entry in the table of permitted causes
of loss if you do not state a cause of loss.

System Response

The entry is ignored.

How to fix this error?

Delete the entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST115 - Enter a cause of loss ?

  The SAP error message ICLCUST115, which states "Enter a cause of loss," typically occurs in the context of insurance or claims management within the SAP system. This error indicates that a required field for entering a cause of loss has not been filled out, which is necessary for processing claims or insurance-related transactions.
  Cause:
  The error is triggered when a user attempts to save or process a claim without specifying the cause of loss. This field is essential for categorizing the type of loss or damage being reported, and it is often a mandatory field in the system configuration.
  Solution:
  To resolve the ICLCUST115 error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction or process you are working on that triggered the error.
  
  
  Locate the Cause of Loss Field: Navigate to the section of the transaction where the cause of loss is required. This is usually found in the claim details or loss reporting section.
  
  
  Enter the Cause of Loss: Input the appropriate cause of loss. This could be a predefined list of causes (e.g., theft, fire, water damage) or a specific description based on the incident.
  
  
  Save the Transaction: After entering the required information, attempt to save or process the transaction again.
  
  
  Check Configuration: If you are consistently encountering this error, it may be worth checking the configuration settings in the SAP system to ensure that the cause of loss field is correctly set up and that there are no additional validation rules causing the issue.
  
  
  Related Information:
  
  User Roles and Permissions: Ensure that the user has the necessary permissions to enter data in the claims module.
  Training and Documentation: Review any training materials or documentation related to the claims process in your organization to understand the required fields and their significance.
  SAP Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  By ensuring that all mandatory fields, including the cause of loss, are filled out correctly, you can avoid this error and facilitate smoother processing of claims within the SAP system.