How To Fix ICLCUST116 - Cause of loss &1 fault &2: Name field is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 116

• Message text: Cause of loss &1 fault &2: Name field is empty

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Create a name for fault &V2&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST116 - Cause of loss &1 fault &2: Name field is empty ?

  The SAP error message ICLCUST116 indicates that there is an issue with a specific field being empty when it should contain a value. This error typically arises in the context of insurance or claims processing within the SAP system, particularly in modules related to insurance claims management.
  Cause:
  The error message "Cause of loss &1 fault &2: Name field is empty" suggests that the system is expecting a value in the "Name" field associated with a cause of loss or fault, but it has not been provided. This could happen due to:
  
  Data Entry Error: The user may have forgotten to fill in the required field.
  Configuration Issue: The system may not be properly configured to handle certain entries, leading to missing data.
  Integration Issues: If data is being imported from another system, there may be a problem with the data transfer that results in empty fields.
  Custom Development: If there are custom enhancements or modifications in the SAP system, they may not be handling the data correctly.
  
  Solution:
  To resolve the ICLCUST116 error, you can take the following steps:
  
  
  Check Data Entry: Ensure that all required fields, especially the "Name" field for the cause of loss or fault, are filled in correctly. If you are entering data manually, double-check for any omissions.
  
  
  Review Configuration: If you have access to the configuration settings, verify that the relevant fields are set up correctly in the system. This may involve checking the configuration for the insurance module or the specific transaction you are working with.
  
  
  Data Validation: Implement validation checks to ensure that all required fields are populated before the data is saved or processed. This can help prevent the error from occurring in the future.
  
  
  Consult Documentation: Review SAP documentation or help resources related to the specific module you are using. There may be specific guidelines or requirements for entering data.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert. They can provide more detailed insights based on your specific system configuration and usage.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the ICLCUST116 error. SAP Notes often provide solutions or workarounds for specific error messages.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in the SAP system that pertain to insurance claims and data entry.
  User Training: Ensure that users are adequately trained on the data entry processes to minimize errors in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.