How To Fix ICLCUST088 - Subclaim type &1: Enter the reason for rejection of the claim items

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 088

• Message text: Subclaim type &1: Enter the reason for rejection of the claim items

What causes this issue?

There is no point in making an entry in the table of permitted
rejection reasons if you do not state a rejection reason.

System Response

The entry is ignored.

How to fix this error?

Delete the entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST088 - Subclaim type &1: Enter the reason for rejection of the claim items ?

  The SAP error message ICLCUST088 typically occurs in the context of claims processing within the SAP system, particularly in the Insurance or Claims Management module. This error indicates that a subclaim type has been identified, but the system requires a reason for the rejection of the claim items associated with that subclaim.
  Cause:
  The error is triggered when:
  
  A user attempts to process a claim or subclaim without providing a reason for rejecting certain claim items.
  The system has validation rules that require a rejection reason to be entered whenever a claim item is marked as rejected.
  
  Solution:
  To resolve this error, you should:
  
  Identify the Claim Items: Review the claim items associated with the subclaim type mentioned in the error message.
  Enter a Rejection Reason: Navigate to the relevant section in the SAP interface where you can enter or edit the claim items. Look for a field labeled "Reason for Rejection" or similar.
  Select or Input the Reason: Choose an appropriate reason from the predefined list or enter a custom reason if allowed by your organization's configuration.
  Save Changes: After entering the rejection reason, save your changes and attempt to process the claim again.
  
  Related Information:
  
  Configuration: The requirement for entering a rejection reason may be configured in the SAP system. If you find that the rejection reason is not being prompted when it should be, you may need to check the configuration settings in the Claims Management module.
  User Roles and Permissions: Ensure that you have the necessary permissions to edit claim items and enter rejection reasons. If you do not have the required access, contact your system administrator.
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more detailed guidance on handling claims and subclaims, including the specific fields and processes involved.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the ICLCUST088 error and continue processing your claims effectively.