How To Fix ICLCUST090 - Subclaim type &1 claim item rejection reason &2: No name exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 090

• Message text: Subclaim type &1 claim item rejection reason &2: No name exists

What causes this issue?

There is no name for the rejection reason in your logon language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for claim item rejection reason &V2&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST090 - Subclaim type &1 claim item rejection reason &2: No name exists ?

  The SAP error message ICLCUST090 indicates that there is an issue with a subclaim type and a claim item rejection reason, specifically that "No name exists." This error typically arises in the context of claims processing within the SAP system, particularly in the Insurance or Financial Services modules.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Master Data: The system is unable to find the necessary master data (e.g., customer, vendor, or policyholder information) associated with the subclaim type or claim item rejection reason.
  Configuration Issues: There may be a configuration issue in the claim processing settings, where the subclaim type or rejection reason has not been properly defined or linked to the relevant master data.
  Data Entry Errors: There could be a typo or incorrect entry in the claim that is causing the system to look for a name that does not exist.
  
  Solution:
  To resolve the ICLCUST090 error, you can take the following steps:
  
  
  Check Master Data:
  
  Verify that the relevant master data (e.g., customer, vendor, or policyholder) exists in the system. Ensure that all required fields are filled out correctly.
  If the master data is missing, create or update it as necessary.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the subclaim type and claim item rejection reasons in the SAP system. Ensure that they are correctly defined and linked to the appropriate master data.
  You may need to consult with your SAP configuration team or refer to the SAP documentation for guidance on how to set this up correctly.
  
  
  
  Validate Claim Entries:
  
  Review the claim entries for any typos or incorrect information. Ensure that the subclaim type and rejection reason are correctly specified.
  If necessary, correct any errors and attempt to process the claim again.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing claims and master data, such as:
  
  ICLCLAIM for claims management
  BP for business partner management
  
  
  Documentation: Review SAP documentation related to claims processing and master data management for best practices and troubleshooting tips.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST090 error in your SAP system.