How To Fix ICLCUST087 - (&1 lines) Subclaim types are consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 087

• Message text: (&1 lines) Subclaim types are consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST087 - (&1 lines) Subclaim types are consistent ?

  The SAP error message ICLCUST087 typically indicates an issue related to subclaim types in the context of claims processing within the SAP system, particularly in the Insurance or Financial Services modules. The message suggests that there is a consistency issue with the subclaim types being processed.
  Cause:
  
  Inconsistent Subclaim Types: The error arises when the subclaim types associated with a claim do not match or are not consistent with the expected configuration in the system.
  Configuration Issues: There may be a misconfiguration in the claim types or subclaim types in the system settings.
  Data Entry Errors: Incorrect data entry during the claim creation or processing phase can lead to inconsistencies.
  Missing or Incorrect Master Data: The master data related to claim types or subclaim types may be incomplete or incorrectly set up.
  
  Solution:
  
  Review Subclaim Types: Check the subclaim types associated with the claim in question. Ensure that they are correctly defined and consistent with the main claim type.
  Configuration Check: Verify the configuration settings for claim types and subclaim types in the SAP system. Ensure that they are set up according to business requirements.
  Data Validation: Validate the data entered for the claim and subclaims. Look for any discrepancies or errors in the data that could lead to this message.
  Master Data Review: Ensure that all relevant master data is correctly maintained and that there are no missing entries that could affect the claim processing.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling subclaim types and related configurations.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., for claim processing, configuration, or master data maintenance) that may help in resolving the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICLCUST087 error and implement a solution to resolve it.